“Our Commitment to you”
- We will give you the advice you need regarding finishes whilst offering a high standard of work.
- We will handle your pride and joy with care
- If extra work is needed upon inspection we shall carry this out after discussing with the customer and the best possible price.
- If there are any delays you will be kept informed.
Here at Diamond Wheels of Wales, we would like to retain you as a customer!
Evaluating our Performance
This is something that we take very seriously and ensure that we regularly improving in every way we can. We do this by investing in the latest equipment and constantly asking for customers feedback. This is the only way we can improve so please don’t hesitate to talk to our staff during your visit to us.
The Wheel Doctor Ltd complaints Policy/ Procedure
Here at the Wheel Doctor customer experience and satisfaction is something we do not take lightly if you have any complaints about the service provided please speak to one of the team and they will be more than happy to help.
We shall respond to all complaints in a quick efficient and timely manner ensuring that all information is given correctly. Complaints will be handled in a professional and respectful manner ensuring the issue is resolved and does not reoccur.